FAQs

Payments & Safety

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.

Learn more about our store’s safe checkout experience (powered by Shopify) here.

We accept payments from major credit card companies like Visa, Mastercard, and American Express.

Shipping & Delivery

Domestic shipping can take up to 5-9 business days.

Currently we don’t do International shipping.

Due to supply chain challenges, shipping times could be longer than usual.

Shipping rates can vary depending on your region and are calculated at checkout.

Here are the full details of our Shipping Policy.

A full list of all of our shipping areas can be found here.

If your country or region is not mentioned, please feel free to reach out to see if we can work out the details.

Yes, we offer free shipping for large domestic orders above Rs. 699/-. Below Rs. 699/- there is a shipping charge of Rs, 99/- Check the cart to see the current deal on free shipping.

Returns & Refunds

No, we do not offer full and partial refunds.

Please enquire for more information about our Refund policy.

When an order does not include free shipping, all shipping costs (including the return shipping) are handled by the customer.

A refund request can be submitted within a month after the purchase is made.

Refund can be processed only if there is a quality issue.

There is No Return or Refund Policy unless there is quality issue with the product.

Please check our Terms of Service to see if you’re eligible for a refund.